Important: Complaint History & Consumer Alerts
MEDVi has a significant and documented pattern of customer complaints including billing customers without authorization, refusing refunds for undelivered medication, price increases not disclosed upfront, and difficult cancellation processes. We strongly recommend reading all reviews below before making a decision. We display all reviews — positive and negative — so you can make a fully informed choice.
✅ Pros
❌ Cons
About MEDVi
MEDVi is a telehealth weight loss platform founded in 2023 and headquartered in Newark, Delaware. The company offers compounded GLP-1 medications — primarily semaglutide and tirzepatide — prescribed by licensed US physicians through an entirely online process. MEDVi operates in 49 states and sources its compounded medications from Belmar Pharma Solutions, a pharmacy established in 1985. The company partners with OpenLoop Health for its physician network.
MEDVi is LegitScript certified, meaning it meets transparency standards and complies with applicable state and federal laws. The company offers both injectable and oral tablet formulations and has served a large number of patients since its 2023 launch.
Important context: MEDVi has a documented pattern of customer complaints centered on billing practices. The most common issues include a significantly higher price in month two versus the advertised introductory rate, charges made without customer authorization, a strict no-refund policy applied even when medication was never delivered, and a narrow 72-hour cancellation window that many customers report missing. MEDVi also removed a money-back guarantee in early 2026 without notifying customers who had enrolled under that guarantee. Read all reviews carefully before enrolling.
Pricing & What to Know Before Enrolling
MEDVi uses an introductory pricing model — the first month costs significantly less than subsequent months. Many customer complaints stem from not being clearly informed of this increase.
How MEDVi Works
Complete Intake
Fill out an online health evaluation including history, goals, and contact info.
Physician Review
A licensed US physician reviews your intake and determines eligibility.
Prescription Issued
Prescription sent to Belmar Pharma Solutions for compounding.
Medication Delivered
Medication shipped directly to your address.
Monthly Refills
Submit refill requests through your patient portal each cycle.
Who Is MEDVi For?
- Patients who understand the introductory pricing and budget for the higher ongoing rate
- Those comfortable with an entirely online, asynchronous care model
- Patients who carefully review and track all billing dates and amounts
- Those who set a cancellation reminder well before the 72-hour window
- Patients paying entirely out of pocket without insurance
Customer Reviews
Verified customer reviews. Average rating 1.59 out of 5.
250 verified reviews displayed · Sorted by most recent
Showing 0 of 0 reviews