Terms of Use | ConsumersVerified®
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Terms of Use

🏢 Consumers Verified · 8 The Green, Dover, DE 19901 ⚖️ Governed by California Law
PLEASE READ THESE TERMS OF USE CAREFULLY. Your use of this site, its services, and any other Consumers Verified services constitutes acceptance of these Terms of Use and the Privacy Policy posted on this site. By accessing or using any part of this site or these services, you accept, without limitation or qualification, these Terms of Use. If you do not agree, you may not use any portion of this website or these services.
These Terms of Use apply to ConsumersVerified.com and all related domain names owned by Consumers Verified, 8 The Green, Dover, DE 19901. Consumers Verified may, in its sole discretion, modify or revise these Terms of Use at any time by updating this web page. You are bound by any such modification and should visit this page periodically to review the current terms.

1 No Financial Advice; Risk

We do not provide tax, legal, or investment advice. Consumers Verified does not guarantee the safety or legality of the information provided or the products or services offered. You should exercise as much caution as you would with any purchase of products or services.

The information contained at the Site and any advice or comments made by any agent or employee of Consumers Verified are intended only to educate and assist clients, applicants, visitors, and the like. This information is provided for informational purposes only and is not meant to be a substitute for professional counseling and advice from certified legal or financial professionals.

2 Services

Consumers Verified provides services including a matching service that allows you to input your information once and receive quotes or calls from multiple people and organizations. These people or organizations provide a convenient, fast method for evaluating your options and making informed decisions. We do not offer or provide these counseling or financial services, and there is no charge to consumers for the use of our Services.

By using our Services and providing your personal contact information, you agree that one or more of the companies you are matched with may contact you by email, telephone, mail, or any other method of communication. You request and expressly consent to receive any telephone call — including autodialed or prerecorded calls to any telephone number including wireless numbers — which could result in charges to you, regardless of whether your contact information appears on any federal or state No Call Registry. You acknowledge that such consent is not a condition of purchase.

Important: Any financial or other relationship entered into between you and any third party that arose from information received through this Site is solely between you and the third party. Consumers Verified is not a party to your agreements and you assume sole liability for any such agreements.

The providers are from companies or industries that may require licensing, bonding, registration, or other prerequisites in order to lawfully do business in your state. We encourage you to check with the appropriate agency to be certain any requirements are being met.

Should you have a dispute with any of Consumers Verified's matched suppliers or vendors, you must address such dispute to the supplier or vendor directly. By using this Site you agree to release Consumers Verified and its employees, agents, and affiliated entities from any damages or claims of every kind or nature arising out of or connected with such disputes.

3 Your Use of Consumers Verified Services

By entering your personal information and submitting it to Consumers Verified, you are entering into a business relationship with Consumers Verified, requesting that it distribute your information to its contracted marketing partners, and you expressly consent to be contacted by Consumers Verified, its employees, representatives, agents, and third-party contracted vendors with promotions and offers relating to your request — even if the entered telephone number is currently on a federal, state, or wireless Do Not Call list. You acknowledge that such consent is not a condition of purchase.

Your use of the Services is for the purposes provided therein and not for any other purpose including advertising or competitive intelligence. Consumers Verified has the right in its sole discretion to deny any request that is in violation of these Terms of Use.

If it is determined or suspected that you are misusing or attempting to misuse or circumvent the Services — including activities such as hacking, fraud, advertising, cartelling, or spamming — Consumers Verified reserves the right to immediately terminate your access without notice and to instigate appropriate legal actions or proceedings.

Liquidated Damages: If you violate your obligation not to cartel (use our system to solicit or sell leads to our clients), Consumers Verified will be entitled to liquidated damages in the amount of $50,000.00, agreed to be a fair estimate of actual damages.

4 Information You Provide to Us

When using the Services, you will be prompted to disclose certain information about yourself. You promise that:

  • You will only complete a quote request for yourself
  • You are at least 18 years of age
  • All information you provide will be accurate, current, and truthful to the best of your knowledge

If you provide any information that is untrue, not current, or incomplete, Consumers Verified has the right to refuse you any current or future use of the Services. Your acceptance of these Terms of Use indicates that you expressly consent to our use and disclosure of your personal information in accordance with our Privacy Policy.

5 Your Use of Consumers Verified Content

Consumers Verified provides content including text, software, photographs, graphics, data, and other material ("Content") that is protected by copyright and other laws in both the United States and elsewhere. Consumers Verified authorizes you to view and download a single copy of the Content solely for your personal, non-commercial use.

You may not sell or modify the Content or reproduce, display, publicly perform, distribute, or otherwise use the Content in any way for any public or commercial purpose without the written permission of Consumers Verified.

Use of Consumers Verified Content for any other purpose is expressly prohibited by law and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.

6 Links to Third Party Sites

There are links in the Consumers Verified Web Site that will let you leave Consumers Verified's Web Site. The linked sites are not under the control of Consumers Verified and Consumers Verified is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. The inclusion of any link does not imply endorsement by Consumers Verified of the site.

7 Upgrades, Support & Notices

From time to time, Consumers Verified may send you information and offers about upgrades, documentation, special announcements, and other services. If you do not wish to receive these communications, you can opt out by changing your notification preferences as described in our Privacy Policy.

Under no circumstances will Consumers Verified or any of its individuals or organizations have any obligation to provide you with upgrades, enhancements, modifications, or support for the Services provided. It is your responsibility to inform Consumers Verified of your choice not to receive emails or other contact.

8 No Warranties; Limitation of Liability; Indemnification

Consumers Verified does not fully evaluate any company, organization, or individual, or their respective offers, that are accessible through this Site. While we use some care in selecting our associates and affiliates, we make no express or implied warranty or representation.

THIS WEB SITE, INCLUDING ALL CONTENT MADE AVAILABLE ON OR ACCESSED THROUGH THIS WEB SITE, IS PROVIDED "AS IS". TO THE FULLEST EXTENT PERMISSIBLE BY LAW, CONSUMERS VERIFIED MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER FOR THE CONTENT ON THIS WEB SITE. FURTHER, CONSUMERS VERIFIED DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, NON-INFRINGEMENT, TITLE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. CONSUMERS VERIFIED SHALL NOT BE LIABLE FOR THE USE OF THIS WEB SITE, INCLUDING, WITHOUT LIMITATION, THE CONTENT AND ANY ERRORS CONTAINED HEREIN. IN NO EVENT WILL CONSUMERS VERIFIED BE LIABLE UNDER ANY THEORY FOR ANY LOST PROFITS, LOST DATA, LOST OPPORTUNITIES, EXEMPLARY, PUNITIVE, PERSONAL INJURY/WRONGFUL DEATH, SPECIAL, INCIDENTAL, INDIRECT OR OTHER CONSEQUENTIAL DAMAGES.

If any part of these warranty disclaimers or limitations of liability is found to be invalid or unenforceable, Consumers Verified's aggregate liability shall not exceed the greater of $50.00 or the amount paid by you to Consumers Verified.

You agree to indemnify Consumers Verified and its subsidiaries, affiliates, officers, employees, agents, and co-branders and hold them harmless from any claims or demands, including attorney's fees, made by any third party due to or arising from your use of the Services or your violation of the Terms of Use.

9 Governing Law

The laws of the State of California shall govern these Terms of Use without regard to conflict-of-laws principles.

10 International Access

Our Site is provided from the United States of America and all servers that make it available reside in the U.S.A. The laws of other countries may differ regarding the access and use of the Site. We make no representations regarding the legality of this Site in any other country and it is your responsibility to ensure that your use complies with all applicable laws outside of the U.S.A.

11 Binding Individual Arbitration; No Class Actions

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT. THERE IS NO JUDGE OR JURY IN ARBITRATION, AND DISCOVERY PROCEDURES AND APPELLATE RIGHTS ARE MORE LIMITED THAN IN COURT.

11a Disputes That Must Be Arbitrated

This agreement applies to any "Dispute" between you and Consumers Verified arising out of your use of the Site, the Content, the Services, or these Terms of Use, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory.

Exceptions to arbitration: (i) small-claims court individual actions; (ii) government agency enforcement actions; (iii) actions to compel or uphold a prior arbitration decision; (iv) injunctive relief to preserve the status quo; (v) intellectual property infringement claims; (vi) proposed class or collective action settlement claims; (vii) enforceability of the individual arbitration requirement; and (viii) certain roles expressly specified for courts in these terms.

11b Informal Resolution

Before arbitration is filed, you and Company will make a good-faith effort to negotiate the resolution of any Dispute for at least 30 days ("Informal Resolution") from the day you or Company receive a written Notice of Dispute.

Send Notice of Dispute to:
[email protected]
Consumers Verified · Attention: Legal Department · 8 The Green, Dover, DE 19901

11c Small-Claims Court

Disputes that qualify for small-claims court in either the county where you live or in Los Angeles County, California may be brought as individual actions in such small-claims courts. You must attempt Informal Resolution before commencing arbitration, but you don't have to complete the Informal Resolution process before going to small-claims court.

11d Binding Individual Arbitration

Disputes will be settled by binding individual arbitration conducted by the American Arbitration Association (AAA) according to the U.S. Federal Arbitration Act and the Consumer Arbitration Rules of the AAA, as modified by these Terms. All arbitrations must be conducted on an individual basis — no class action procedures are permitted.

The arbitrator will have exclusive authority to make all procedural and substantive decisions regarding any Dispute and to grant any remedy that would otherwise be available in court.

11e Arbitration Procedure & Location

For claims under $10,000, the arbitrator will decide on the basis of written submissions without a formal hearing. For $10,000 or more, hearings will be conducted by video or telephone unless an in-person hearing is necessary. If in-person and you reside in the U.S., the hearing will take place in Los Angeles County, California unless the arbitrator determines this would pose a hardship.

To file: visit adr.org/Rules or call the AAA. Send a copy to [email protected] or by mail to Consumers Verified, Attention: Legal Department, 8 The Green, Dover, DE 19901.

11f Consumer Arbitration Fees

If you are initiating arbitration against Company and the value of relief sought is $10,000 or less, Company will advance all filing, administrative, and arbitration costs imposed by the AAA (subject to reimbursement if the arbitration is found to be frivolous).

You and Company agree not to seek attorneys' fees and expert witness costs unless the arbitrator finds a claim or defense was frivolous or asserted for an improper purpose.

11g Coordinated Filings

If 25 or more similar Disputes are initiated and counsel for the claimants is the same or coordinated, these will be considered "Coordinated Cases" and handled through a bellwether process. If mediation after bellwether trials does not yield a global resolution, remaining claims may be filed only in the state courts in Los Angeles County, California or the U.S. District Court for the Central District of California.

11j Class Action Waiver

To the maximum extent permitted by applicable law, you and Company will only bring disputes in an individual capacity and shall not seek to bring, join, or participate in any class or representative action, collective or class-wide arbitration, or consolidate individual proceedings without the express consent of all parties.

🔔 Your 30-Day Right to Opt Out

You have the right to opt out of the Binding Individual Arbitration provisions within 30 days of the date you first accepted these Terms. The class action waiver is not subject to opt-out.

To opt out, send written notice including your name, mailing address, and email address associated with your account, stating that you do not wish to be bound by the Binding Individual Arbitration provisions, to:

Email: [email protected]

Mail: Consumers Verified · Attention: Legal Department · 8 The Green, Dover, DE 19901

📬 Questions About These Terms?

Mail: Consumers Verified · Attn: Legal Department · 8 The Green, Dover, DE 19901

This agreement constitutes the entire agreement between you and Consumers Verified with respect to this site and supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written.